Terms & Conditions – Diamond Circle LLC (Lab‑Grown Diamond Jewelry Store)
Last Updated: July 2026
1. Introduction
Welcome to Diamond Circle LLC (“Company,” “we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our website and any purchases made through our Shopify store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, you may not use our website or services. Our store is hosted on Shopify Inc.
2. Lab‑Grown Diamond Disclosure
All diamonds sold by Diamond Circle LLC are lab‑grown, also referred to as laboratory‑created, man‑made, or laboratory‑grown. These diamonds possess the same physical, chemical, and optical properties as mined diamonds but are created using controlled laboratory processes. You acknowledge and agree to this disclosure when purchasing from us.
3. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to make purchases or use our website.
4. Product Information & Availability
We strive to display product descriptions, specifications, and images accurately. However, we do not guarantee that all information is error‑free, complete, or current. Products may be available in limited quantities and may be discontinued or modified without notice. Actual colors may vary due to screen settings and lighting conditions.
5. Orders & Acceptance
After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance. Your order is accepted once your payment method is charged and a shipping confirmation with tracking is issued. We reserve the right to refuse, cancel, or limit any order suspected of fraud, abuse, or resale activity.
6. Pricing & Payment
All prices are listed in USD and may change without notice. Sales tax is calculated at checkout based on your shipping address. In the event of a pricing error, we may cancel orders placed at the incorrect price and notify you. Accepted payment methods include major credit cards, PayPal, Apple Pay, Google Pay, and other Shopify‑supported payment options.
7. Shipping, Delivery & Risk of Loss
All orders ship with tracking. Risk of loss transfers to you once the carrier marks the package as delivered. If your package is marked delivered but cannot be located, you must contact us promptly so we may assist with carrier investigation. We are not responsible for lost or stolen packages after delivery confirmation unless required by law. We may document order fulfillment (photos/videos) to verify shipment contents in case of disputes.
8. Returns & Refunds
We accept returns under the following conditions:
- Items must be in unworn, undamaged condition.
- Return requests must be submitted within the timeframe stated on our Returns Policy page.
- Custom or engraved items may be final sale.
- Return shipping costs may apply unless otherwise stated.
Refunds are issued after inspection and may be denied if items show wear, damage, or alteration.
9. Fraud, Abuse & Chargebacks
We reserve the right to refuse service, cancel orders, or limit transactions where fraud or abuse is suspected. False claims of non‑delivery or missing items may be treated as fraudulent and may be reported to payment processors or authorities. You agree to contact us before initiating any chargeback or payment dispute.
10. Intellectual Property
All content on our website—including images, product descriptions, branding, logos, and text—is owned by Diamond Circle LLC and protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without written permission.
11. Limitation of Liability
To the fullest extent permitted by law, Diamond Circle LLC is not liable for indirect, incidental, punitive, or consequential damages arising from your use of our website or products. Our liability is limited to the amount paid for the product purchased.
12. Customer Responsibilities
You agree to provide accurate account, billing, and shipping information. You are responsible for ensuring your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.
13. Dispute Resolution
Any disputes arising from these Terms or your purchase will be resolved in the state of Georgia, USA. You agree to first attempt informal resolution by contacting our support team. If unresolved, disputes may be handled through arbitration or small‑claims court, depending on jurisdictional rules.
14. Changes to Terms
We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes constitutes acceptance of the updated Terms.
15. Contact Information
For questions or concerns, contact us at: diamond_circle@outlook.com